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Best Customer Tracking Software
Want to keep an eye on customers and what they are exploring on websites? It would help to have dedicated customer tracking software for your business or company. The tool allows users to track comprehensive customer activities over websites and provides actionable insights. Using those insights, users can improve customer satisfaction and increase sales opportunities. For example, suppose a customer wanted to buy a particular product a week ago and made some inquiries. With the customer tracking app, users can save those interactions, send reminders, and even call with a discount to encourage customers to buy the product. Furthermore, users can provide marketing teams with vital insights into current trends so they can change marketing strategies to target specific customers. The tools consist of other powerful features, such as contact management, automation, customization, alerts & notifications, and integrations. Here are some of the best customer tracking software that you might find suitable for your business.
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Software
List of Best Customer Tracking Software
HubSpot Service Hub
Customer Service Software for Small to Enterprise Businesses
HubSpot Service Hub is a customer service software designed to improve client interactions. It offers features like ticketing, which organizes customer issues into a manageable flow. The tool includes a knowledge base that helps customers find answers themselves, reducing support load. Live chat and conversational bots are available for real-time assistance. The feedback system gathers customer ... read more about HubSpot Service Hub
7 Days
$800 Per month
United States
Zendesk Suite
Customer Service Software to Create a Great Experience
Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-... read more about Zendesk Suite
Available
$55 Per month
United States
Salesforce Sales Cloud
Build strong customer relationships and grow revenue with a single source of truth.
Salesforce Sales Cloud is a powerful solution designed to streamline and optimize sales processes for businesses. It serves as a comprehensive customer relationship management (CRM) platform, offering features that help organizations manage leads, track opportunities, and close deals more efficiently. With Salesforce Sales Cloud, users can easily organize and access customer information, ... read more about Salesforce Sales Cloud
Available
$25 Per month
United States
Zoho CRM
Top-rated Sales CRM Software by Customers
Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads, and monitor deals in one centralized platform. The software offers customizable dashboards, enabling businesses to ... read more about Zoho CRM
15 Days
$14 Per month
India
Freshdesk
Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like ... read more about Freshdesk
14 Days
$15 Per month
United States
monday sales CRM
The sales CRM software that’s fully customizable
monday sales CRM is a versatile software designed to streamline and enhance sales processes for businesses. Functioning as a Customer Relationship Management (CRM) tool, it empowers teams to manage leads, track deals, and foster customer relationships effectively. monday sales CRM stands out with its intuitive interface, enabling easy navigation and collaboration. Noteworthy features include ... read more about monday sales CRM
Available
Contact Vendor
Israel
Bitrix24
All-in-one free platform to manage your team and run your sales
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly ... read more about Bitrix24
15 Days
$49 Per month
United States
Kayako
Help Desk Software For Personal And Connected Customer Service.
Kayako is a versatile customer service software that excels in providing a unified customer support experience. Its standout feature is the integration of multiple support channels, including email, live chat, and social media, into a single platform. This allows teams to track and manage customer interactions more effectively. The software's user-friendly interface and customizable dashboards ... read more about Kayako
14 Days
Contact Vendor
United States
ClickUp
One app to replace them all
ClickUp is an all-in-one project management platform that caters to diverse team requirements. Its user-friendly interface simplifies task organization and collaboration. It also offers customizable views to adapt to different workflows. With features like Docs, Goals, and Time Tracking, ClickUp centralizes tools and eliminates the need for multiple applications. The platform fosters transparency ... read more about ClickUp
14 Days
$7 Per month
United States
Hiver
World's 1st Gmail-based Helpdesk
Hiver is a unique email management software designed primarily for Google Workspace users, focusing on streamlining Gmail for teams. It transforms Gmail into a collaborative hub, enabling teams to manage shared inboxes like support@ or sales@ without leaving their email interface. Hiver allows for efficient email delegation, status tracking, and seamless internal team communication, all within the... read more about Hiver
7 Days
$19 Per month
United States
Apptivo
Simplify your business operations with Business Management Software.
Apptivo is a cloud-based suite of business applications designed to support various aspects of organizational management. It includes a comprehensive CRM system for effective customer relationship management, streamlining communication and sales processes. The software offers project management tools, facilitating task tracking and team collaboration. Inventory management within Apptivo assists in... read more about Apptivo
30 Days
$15 Per month
United States
Gladly
Easiest-To-Use Customer Service Platform
Gladly is a customer service platform designed to centralize and simplify customer interactions. It uniquely focuses on customer-centric communication rather than ticket numbers. This platform allows agents to interact with customers across multiple channels like email, text, voice, and social media from a single interface. Gladly's standout feature is its ability to maintain a continuous ... read more about Gladly
7 Days
$180 Per month
United States
EngageBay CRM
All-in-One CRM - Marketing, Sales & Support Software
EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... read more about EngageBay CRM
NA
$12.74 Per month
United States
Tenfold
Build better customer relationships one conversation at a time.
Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, enabling a more efficient, data-driven approach to customer service and sales. With Tenfold, businesses can automatically ... read more about Tenfold
7 Days
Contact Vendor
United States
BigContacts
Simple CRM, Email & Contact Management Software
BigContacts is a user-friendly CRM software designed for small businesses. It centralizes contact management, making it easy to store and access client information. The platform features calendar and task management, helping users organize meetings and follow-ups efficiently. Email integration allows for streamlined communication with contacts. BigContacts provides customizable templates for email... read more about BigContacts
NA
$9.99 Per month
United States
Bigin by Zoho CRM
The easiest CRM to manage your customers
Bigin by Zoho CRM is a streamlined and user-friendly CRM solution, designed specifically for small businesses. It focuses on simplifying customer relationship management processes. The software offers essential features like contact and deal management, enabling businesses to efficiently track and nurture customer interactions. Pipeline management is a key feature, providing a clear overview of ... read more about Bigin by Zoho CRM
15 Days
$7 Per month
United States
ProProfs Help Desk
Help Desk & Support Ticketing for Customer Delight
ProProfs Help Desk is a cloud-based ticketing system designed to streamline customer support processes. It centralizes customer inquiries from various channels, such as email and chat, into a single platform for easier management. The system features shared inboxes, allowing multiple team members to access and respond to customer queries efficiently. ProProfs Help Desk includes a knowledge base ... read more about ProProfs Help Desk
Available
$19.99 Per month
United States
Pipedrive
Sales CRM & Pipeline Management Software
Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it ... read more about Pipedrive
NA
Contact Vendor
United States