Best Bug Tracking Software

Bug tracking software is one type of application that can efficiently track software bugs in software development projects. The best bug tracking software offers an exclusive process where you can smoothly capture the bugs and report them to the developer team. Software development is not an easy process. It’s a time-consuming and challenging job. It really requires so much effort, budget, and attention to develop high-performing software. If you belong to the same industry, you can easily save much time, money, and efficiency by using the best bug tracking software for your software development business. You can easily manage all bugs and assign them to the right people through the bug management software. So, if you are looking for the best bug issue tracking software for your business, SoftwareWorld provides a unique collection of top-rated bug tracking software. Let’s take a look.

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  • Buyer’s Guide

List of Best Bug Tracking Software

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GitLab

Automate software delivery, boost productivity, and secure your end-to-end software supply chain.

GitLab is a robust web-based platform that stands at the forefront of modern DevOps and version control solutions. Serving as a comprehensive repository manager, GitLab seamlessly integrates source code management, continuous integration, and collaboration tools in a unified environment. With its intuitive interface, GitLab simplifies the software development lifecycle, allowing teams to ... read more about GitLab

30 Days

$29 Per month

United States

Zoho BugTracker

Ship great software with automated bugtracking

Zoho Bugtracker is a dynamic solution that helps streamline bug-tracking and project management. This platform empowers teams to efficiently identify, prioritize, and resolve software issues in a collaborative environment. With its intuitive interface, Zoho Bugtracker simplifies the bug reporting process, allowing users to submit detailed bug reports seamlessly. The tool facilitates clear ... read more about Zoho BugTracker

7 Days

$3 Per month

India

YouTrack

Powerful project management for all your teams

YouTrack is a versatile issue-tracking and project management tool designed to streamline collaboration and enhance productivity. It offers a user-friendly interface, allowing teams to effortlessly create, manage, and prioritize tasks. With customizable workflows, it adapts to diverse project requirements. YouTrack's agile boards facilitate seamless project monitoring, ensuring teams stay on track... read more about YouTrack

14 Days

$$3.67 Per month

Czech Republic

Zoho Projects

Cloud-based project management solution that helps teams plan, track, collaborate, and achieve project goals.

Zoho Projects is a versatile project management and collaboration tool that stands as a valuable asset for teams aiming to streamline workflows. This cloud-based platform offers many top-notch features like task management, time tracking, and team collaboration. Zoho Projects facilitates efficient project planning and execution, ensuring teams stay organized and meet deadlines. With its intuitive ... read more about Zoho Projects

NA

Contact Vendor

India

Fiddler

Web Debugging Proxy and Troubleshooting Tools

Fiddler is a robust web debugging and proxy tool. It empowers developers by offering a comprehensive platform to inspect, debug, and analyze HTTP/HTTPS traffic. With its user-friendly interface, Fiddler facilitates real-time monitoring, allowing users to scrutinize requests and responses. This tool serves as a valuable ally during the development phase, providing insights into network ... read more about Fiddler

Available

$5 Per month

United States

Asana

Manage your team’s work, projects, & tasks online

Asana is a powerful project management tool that streamlines collaboration. With a user-friendly interface, it's easy to create tasks and assign them to team members. Tasks can be organized into projects, making it simple to track progress. The platform allows real-time communication within tasks, reducing the need for endless email chains. Asana's calendar feature helps teams stay on schedule, ... read more about Asana

7 Days

$10.99 Per month

United States

monday.com

The Work Management Software To Maximize Business Efficiency

monday.com is a versatile work operating system designed to streamline collaboration and project management. Its colorful and intuitive interface simplifies complex workflows, offering customizable boards to fit various team needs. From task tracking to project timelines, monday.com adapts to your unique processes. Team members can easily communicate, share files, and update progress in real-time... read more about monday.com

7 Days

$9 Per month

Israel

Sentry

Application Performance Monitoring & Error Tracking Software

Sentry is a robust error-tracking and monitoring platform. The tool is designed and developed to help developers identify, prioritize, and resolve issues in their software applications. With a straightforward interface, Sentry simplifies the task of error detection and troubleshooting, making it accessible for users with diverse technical backgrounds. The platform provides real-time insights into ... read more about Sentry

Available

$26 Per month

United States

BrowserStack

Most Reliable App & Cross Browser Testing Platform

BrowserStack, a valuable resource in software testing, functions as a cloud-based platform that facilitates the testing of web applications on various browsers and devices. It offers a practical solution for ensuring cross-browser compatibility, allowing developers and testers to assess how their applications perform in diverse environments. With BrowserStack, users can access a vast array of real... read more about BrowserStack

7 Days

$29 Per month

Ireland

Wrike

Versatile & Robust Project Management Software

Wrike, a dynamic project management platform, revolutionizes team collaboration with its user-friendly features. Designed for simplicity, Wrike empowers teams to plan, track, and manage projects seamlessly. The platform's customizable dashboards offer real-time insights, enhancing decision-making processes. Wrike's flexibility adapts to various work styles, making it suitable for diverse teams and... read more about Wrike

14 Days

$9.80 Per month

United States

ClickUp

One app to replace them all

ClickUp is an all-in-one project management platform that caters to diverse team requirements. Its user-friendly interface simplifies task organization and collaboration. It also offers customizable views to adapt to different workflows. With features like Docs, Goals, and Time Tracking, ClickUp centralizes tools and eliminates the need for multiple applications. The platform fosters transparency ... read more about ClickUp

14 Days

$7 Per month

United States

Redmine

Flexible project management web application

Redmine is an open-source project management and issue-tracking system that stands as a versatile solution for teams seeking efficient collaboration and task management. It offers a centralized platform that allows teams to plan, track, and manage projects seamlessly. Its user-friendly interface enhances transparency, offering a clear overview of project progress and priorities. Redmine also ... read more about Redmine

NA

Free

Germany

Backlog

Project Management Software for Virtual Teams

Backlog is an extraordinary issue and bug-tracking software that streamlines project management by recording, prioritizing, and resolving tasks. It serves as a centralized hub, fostering collaboration among team members. This tool categorizes issues, allowing teams to allocate resources efficiently. Users can assign tasks, set deadlines, and monitor progress, enhancing overall project visibility. ... read more about Backlog

30 Days

$35 Per month

Japan

Teamwork.com

The All In One Team Project Management Software

Teamwork.com is a collaborative project management tool that simplifies teamwork. It streamlines task management, making it easy to assign and track progress. It enhances communication among team members with a user-friendly interface. Teamwork.com offers Gantt charts for visual project timelines. It allows file sharing to promote seamless collaboration. The platform integrates with popular tools ... read more about Teamwork.com

Available

$9.99 Per month

Ireland

Bugzilla

The software solution designed to drive software development

Bugzilla is a web-based bug-tracking system that simplifies issue management in software development. The tool offers a centralized platform for reporting, tracking, and resolving bugs. Users can submit detailed bug reports, including descriptions and attachments to streamline communication between developers and testers. With a user-friendly interface, Bugzilla enhances collaboration, ensuring a ... read more about Bugzilla

NA

Free

United States

MantisBT

Popular free web-based bug tracking system

MantisBT, an open-source issue tracking system, is a reliable tool for managing and tracking software development issues. As a user-friendly platform, MantisBT facilitates seamless collaboration by allowing teams to create, track, and resolve issues efficiently. Its straightforward interface ensures easy adoption for teams of all sizes. MantisBT excels in customizable workflows, adapting to ... read more about MantisBT

NA

Free

Russia

Stackify Retrace

Application Performance Management & Observability

Stackify Retrace is a superhero for your digital applications, ensuring they operate seamlessly. It's a robust tool designed to simplify the monitoring and optimization of application performance. With an easy-to-use interface, Stackify Retrace is like a friendly guide through the complex world of software. Supporting various programming languages, it effortlessly adapts to your tech landscape. ... read more about Stackify Retrace

Available

$80 Per month

United States

LogRocket

Product analytics, bug tracking, performance monitoring, and more.

LogRocket is a powerful web application monitoring and debugging tool that stands as a key asset for developers want to enhance user experience. With its session recording and error tracking capabilities, LogRocket allows teams to visualize and understand user interactions, making it easier to identify and resolve issues. This real-time insight into user sessions helps in improving software ... read more about LogRocket

14 Days

$$69 Per month

United States

Raygun

Application Monitoring For Web & Mobile Apps

Raygun is a comprehensive application performance monitoring (APM) and error-tracking platform. It is designed to empower businesses by providing deep insights into the performance of their software applications. Raygun has a user-friendly interface that simplifies the complex task of monitoring and troubleshooting. The platform allows developers to identify and resolve errors and performance ... read more about Raygun

14 Days

$40 Per month

United States

Axosoft

Scrum software for agile teams

Axosoft, a robust project management software, empowers teams to efficiently organize and track their work. With its agile approach, Axosoft supports iterative development, allowing teams to adapt to evolving project needs. The platform excels in providing visual project management tools, aiding in planning and execution. Its intuitive Scrum boards enhance collaboration, facilitating seamless ... read more about Axosoft

14 Days

$105 Per month

United States

BugSnag

Error and Real User Monitoring

Bugsnag is a reliable error monitoring and detection platform designed to empower software development teams. Its primary function is to identify and track bugs and errors within applications, ensuring a smoother user experience. With real-time error alerts, Bugsnag allows teams to swiftly address issues, minimizing downtime and enhancing overall product reliability. The platform's diagnostic ... read more about BugSnag

Available

$18 Per month

United States

OpenProject

Open Source Project Management Software

OpenProject, an open-source project management software, stands as a versatile solution for teams seeking efficient collaboration and task management. Functioning as a centralized platform, OpenProject allows teams to plan, track, and manage projects with ease. Its user-friendly interface enhances transparency, providing a clear overview of project progress. OpenProject excels in customizable ... read more about OpenProject

Available

$7.25 Per month

Germany

ruttl

Best Visual & Design Feedback Tool

Ruttl is an innovative design collaboration platform that revolutionizes the web design review process and makes it effortless for teams and clients alike. Acting as a virtual design workspace, Ruttl allows users to annotate, comment, and collaborate directly on web pages in real-time. With its user-friendly interface, stakeholders can provide feedback visually, eliminating the need for lengthy ... read more about ruttl

Available

$3 Per month

India

Usersnap

Your #1 User Feedback Platform

Usersnap is a dynamic visual feedback and bug-tracking tool that revolutionizes the collaboration between development teams and clients. Acting as a virtual communication bridge, Usersnap simplifies the feedback process by allowing users to capture and annotate screenshots directly on the web page. This visual approach provides crystal-clear context for developers, expediting issue resolution. The... read more about Usersnap

15 Days

$$49 Per month

Austria

Airbrake

Frictionless error monitoring and performance insights for your entire app stack.

Airbrake is a robust error-tracking and monitoring solution pivotal for developers aiming to enhance software quality. Serving as a vigilant watchdog, Airbrake detects and reports errors in real-time, allowing development teams to swiftly address issues and minimize downtime. The platform's intuitive dashboard provides a comprehensive overview of error trends, enabling data-driven decision-making... read more about Airbrake

Available

$17 Per month

United States

Bug Tracking Software Buyer's Guide

Table of Contents

A product life cycle in software industries is comprised of many parts such as planning, development, quality analysis, bug fixation, and final delivery. However, the major part that involves keen observation is third and fourth one. The quality analysis consists of finding out the bugs and then fixing them periodically to give the best user experience. It demands heavy responsibility in the form of working hours and time that directly affects the ROI. However, this can be avoided easily through a Bug tracking software with ease.

What is Bug Tracking Software?

A bug tracking software is a program that self analyzes a software application to detect the bugs affecting the quality performance in the future long run. It tracks the bugs down and helps in clearing them with little manual effort. The software comes in a customizable format to address the need for individual requirements.

Is it worth investing in money?

Consider the case of manual testing through a team of two testers – a junior tester and a senior tester. On average, a junior tester charges $20 per hour and a senior tester charges $35 per hour. Combining the two, the total cost may come around $60 per hour. Now, when it comes to a Bug tracking software, the same will cost approximately $40/ month that too for unlimited users. Now, it does not take a complicated calculation to figure out that a bug tracking software can help you save a lot of money on a yearly basis. Moreover, with software by your side, you can perform the QA faster than the manual process that too with zero chances of human errors to surface. That will reduce the total man-hours and would enable the firm to invest the same on other projects to gain additional profits.

How does bug tracking software work?

It has a dashboard through which it can trigger email notifications when a bug is created, attempted and resolved. It labels the severity of bugs and assigns them to testers with pre-defined custom actions. It also automates your SLAs and keeps a log report for future reference.

Before choosing any bug tracking software

If you are new to this software, it is highly imperative to go for free bug tracking software for the purpose of self-analysis. Go for the free trials before selecting any particular software. Also, come up with a budget to avoid falling into the marketing gimmicks while purchasing bug reporting software.

How to select the best Bug Tracking software?

Some best and unique way to find the best bug tracking software

1. IT ALLOWS ALLOCATING FILES CENTRALLY: While conducting a single process, you have to involve many file formats such as images, videos, spreadsheets, documents etc. As each format of these files is not concentrated in one location, it becomes hard to trace or track them. Therefore, you need to pick a software that allows you to put all your files in one central location. You will rarely find any free bug tracking software providing cloud-based services. Although you may have to pay a small cloud subscription charges, it’s a smart step for every organization.

Some software includes features that send notifications to employees whenever an upload takes place. Uploaders can also add some specific comments to the uploaded file for better understanding and future references.

2. SEAMLESSLY INTEGRATES WITH THIRD-PARTY APPS: We have reached a digital era which has significantly eliminated the requirement of possessing an internal storage space. The cloud-based apps such as Google Drive, DropBox, and Your Box etc. enables us to upload humongous amount of files and access them with ease. Most companies maintain multiple cloud platforms to store their data safely. Therefore, you might require a bug reporting app that seamlessly works with other cloud-based storages.

3. TRACK OLD FILES SEPARATELY: Ideally, you often allow a note, date, and information of the user in a file you created. It helps you to track your progresses on a specific file. When you compare both versions of the same data, you can quickly figure out the changes you did and how much specific the differences are. Hence, it’s essential to select a bug tracking app that let you maintain your earlier and current versions of files without any hassle.

4. LET YOU ACCESS DATA FASTER: Easy accessibility offers immediate results and escalates productivity rapidly. A bug tracking software with advanced search features allows you to search your desired files based on their names, formats, and titles. Every minute you save adds up to your productivity and efficiency.

5. UNIQUE AUTOMATION FEATURE: The crux of using an application is to make your tasks easier. Rather than wasting time notifying everyone manually, choosing a bug detection software with automation feature is a worthy investment. An automation feature automatically sends an email notification to the concerned party regarding all bugs issue.

You can modify the notification pattern as per your requirement. All you have to do is create some rules setting your software to take specific decisions when a particular situation arises.

You can also add some custom functions to the bug reporting software when the situation heightens to an upper level. Notifications work great in a daily run, but emergencies require the immediate attention of the manager and higher authorities. With custom notification, you can notify the concerned parties with an SMS along with stating the issue in details at the comment section.

What are the features of Bug Tracking software?

Basic Features you will find in Most bug tracking software

1. EFFECTIVE SUBMISSION OF BUGS: It’s easy to lose a bug while submitting. Therefore, active submission is necessary as sometimes a small bug can create a tornado of troubles. It’s crucial to select a bug reporting software, which assists you for detail submission and keeps your customers informed whenever required.

Select an application that allows you classify bugs and enables you to log them according to their severity. Some apps allow you to attach a bug description file while submitting them. It also allows you to notify authorities when the status of a bug changes. You can export all your bugs in one single file format if you opt for the right software.

An ideal app provides you with a platform to create a concise and summary view of the bug as per your requirement. You can mention crucial ‘actions to be taken’ plans on the ‘concise view’ while describing the plan in details in the ‘summary view’. You can prioritize the bugs and set the most critical bugs at the top priority.

The best app let your schedule a milestone to rev up the bug resolving process. It allows you to group your bugs separately and distribute responsibilities easier. If your App has a dashboard, then you can track live track your team’s progress, thus increasing their efficiency.

2. LIVE DASHBOARD: When you are working with a group, it often becomes stressful to keep up with everyone. A live dashboard feature in the bug control app lets you effectively collaborate with an employee and take control of the situation.
Co-authorization features in apps help you to keep a keen eye about the whereabouts of the project and get instant notifications within seconds of any changes in the project.

You can notify your teams about priority based projects and asks them to work on them promptly. The dashboard also allows you to check the status message of each employee, will enable you to check which project your employees are working on.

3. CUSTOMIZATION AND APPOINTING ROLES: Most big issue tracking software allows users to provide a specific part of access to few employees while keeping some controls to themselves. A manager at the top hierarchy can divide the roles and give special privileges to maintain the company’s working style.

You can assign special access to admins, managers, contractors, and clients to access the user portal and carry out their respective tasks. Your assignee will have the power to submit, assign or work on a specific bug within a matter of minutes. You as the primary controller can track the activities of the assignees.

Cloud-based apps have opened a gate to a myriad of an employee-friendly work environment. Now geographical restriction in work has limited to a mere word only. The work from home concept is gaining traction and companies are adding freelancers and employees around the world. By providing access to clients, you are actually regularly updating them how far their work has been done. You can provide selective access to your clients such as showing them the bugs list.

4. PROVIDE IMAGE PREVIEW FEATURES: Downloading unnecessary images is both time and data consuming. Most bug reporting apps come with image preview features, which let you see an image without downloading it. It helps you with saving thousands of seconds which you probably spend by click and open specific files.

What are the benefits of bug tracking software?

Anything that can make your final product get more refined is definitely worth investing money and a Bug Tracking Software is no exception either. Here are the top benefits of having such an issue tracking software by your side.

› HIGH-QUALITY OUTPUT: It keeps looking at finding flaws in the development cycle through a number of permutation and combination of possibilities and when it finds one, it fixes the same without any hassle. Some bugs are difficult to detect under normal supervision but the software tracks that even thereby guarantees about quality delivery of the final output.

› PROMISES HIGH ROI: The entire purpose of business is to get a high return on investment (ROI). In case of a software development cycle, that is directly proportional on the time spent by the team on fixing bugs and flaws over a period of post-delivery revisions. However, with a bug reporting software system by your side, the team can confidently finish the QA on one go. Thus, a decrease in the production cost via man-hour will give you a big return on your investment.

› REDUCES COMMUNICATION GAP: Through chat interference and email notification, even a free bug tracking tool can provide a better communication channel. It periodically follows up with the testing team and reminds them to fix the bug. As it stores the information inside a central repository system, accessing data on a real-time basis becomes a quick affair.

› PROVIDES DEPENDABLE METRICS: In case of manual bug fixing, the team prepares a data sheet of usually frequently occurring bugs to help them in coming phases. It takes equal sweat and labor to prepare the sheet as looking for new bugs. However, a bug reporting software does that with ease. It creates a dependable metrics of commonly occurring bugs based on recent fixations which can be referred to in future. It will help the team analyze and fix the working methods in order to avoid future occurrence of such flaws.

How much does a Bug Tracking Software cost?

You can start using the software by paying nothing to a free bug tracking software. However, the features will be very limited and will be of little to no use. Subscribing to paid software will however enable you to use the application to its full potential. Now when it comes to pricing, it varies depending upon the number of users and the features. With a minimum of 10 to 15 numbers of users in mind, it will cost $20/month on an average. However, the cost will keep reducing when you plan to switch to big subscriptions. For instance, for the same number of users, a yearly subscription of a bug reporting software will cost around $50/month on an average. However, before zeroing on any software, makes sure it is going to address all your requirements effectively.

Conclusion

Needless to say, a bug tracking software can help you in achieving an error-free output with ease. It not only optimizes your working hours towards delivering a final product but also maintains a log of past errors for future analysis. Also looking from the cost angle, it is worth investing money when compared with per hour rates charged by manual testers in the market. Thus, definitely, one should go for it but make sure to choose the right one by subscribing to a free bug tracking software version. In that way, you will be able to choose the right software that will address your requirements with ease.